FG ₦50,000 Relief: OPay Reveals How Customers Can Know If They Qualify

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Key takeaways

OPay customers must look for a special eligibility notification on their mobile app.
Customers who cannot see the feature are not eligible, according to OPay.
OPay says it does not determine who qualifies for the government support.
The Federal Government’s programme provides ₦50,000 monthly to eligible beneficiaries.
Five financial platforms have been selected to facilitate disbursement.
Beneficiaries are expected to receive a consent SMS before funds are transferred.
No application fee or payment through agents is required.
Customers should never share their PINs or OTPs with anyone claiming to process the relief payment.

OPay customers can determine whether they qualify for the Federal Government’s ₦50,000 monthly relief payment by checking for a special notification on their mobile banking app, according to a clarification from the fintech company.

The company explained that customers selected for the National Emergency Relief and Stabilisation Intervention (NERSI) will receive a pop-up notification on their OPay app homepage. The notification is expected to guide eligible users through the steps required to receive the financial support.

However, customers who cannot find the special feature on their app should not assume that they have been selected. OPay has clarified that the absence of the notification means the customer is not eligible for the relief payment.

OPay Explains How Customers Can Confirm Their Eligibility

In a post on its official X account on Tuesday, OPay addressed questions surrounding the Federal Government’s ₦50,000 relief programme and explained how customers can identify whether they have been selected.

According to the company, the eligibility feature will appear as a pop-up on the app homepage for customers chosen by the government.

OPay also stressed that it does not determine who qualifies for the programme. Its role is to provide the payment platform and communicate eligibility information to selected customers.

The company stated:

“Kindly note that customers who are unable to see the feature on the app are not eligible for it. Please note that we do not determine your eligibility.”

Customers who need further clarification about the programme can contact the NERSI helpline on 0700-022-2222.

OPay Warns Customers Against Relief Payment Scams

Alongside its eligibility clarification, OPay warned customers to remain alert to fraudsters who may attempt to exploit public interest in the government support programme.

The company cautioned users against individuals or agents who may demand money or request sensitive banking information under the pretence of helping them access the ₦50,000 payment.

OPay specifically reminded customers that their PINs and one-time passwords (OTPs) must never be disclosed to anyone claiming to process the relief payment.

The fintech company warned:

“OPay will never ask for your PIN or OTP to process a NERSI relief payment. Do not pay any agent or click unverified links.”

Customers have been advised to rely on the official OPay mobile application and its recognised USSD channel when checking their status or accessing information about the programme.

The warning is particularly important because fraudulent messages and unofficial websites may imitate government or financial service platforms to deceive people seeking assistance.

What the Federal Government’s ₦50,000 Relief Programme Is About

The Federal Government’s National Emergency Relief and Stabilisation Intervention is designed to provide financial support to vulnerable Nigerians facing economic difficulties and the rising cost of living.

The Minister of Humanitarian Affairs and Poverty Reduction, Dr Bernard Doro, announced the commencement of the programme on October 30.

Under the initiative, eligible Nigerians are expected to receive ₦50,000 every month as financial assistance.

The government has engaged licensed digital financial service providers to facilitate the disbursement of the funds to beneficiaries.

According to the minister, selected beneficiaries will receive a consent SMS before the money is transferred to their designated bank accounts or digital wallets.

The arrangement is intended to make the distribution process accessible through participating financial platforms.

Five Financial Platforms Selected for the Relief Payment

The Federal Government has engaged five digital financial service platforms to support the distribution of the relief funds.

The participating platforms are:

ALAT by Wema
MoMo PSB
NairaGram
OPay
Moniepoint

These platforms are expected to facilitate payments to beneficiaries selected through the government’s process.

OPay’s latest clarification provides additional guidance for its customers by explaining how selected users will be notified through the company’s mobile application.

However, being a customer of any of the participating platforms does not automatically guarantee eligibility. Beneficiaries must first be selected under the government’s programme.

Government Says No Application or Payment Is Required

Dr Bernard Doro also stressed that Nigerians do not need to submit applications, pay registration fees or go through agents to access the relief programme.

This means customers should be cautious of anyone demanding money in exchange for registration, approval or guaranteed access to the ₦50,000 support.

The minister also urged Nigerians not to disclose sensitive information, including their PINs and Bank Verification Numbers (BVNs), to individuals claiming to represent the programme.

Anyone uncertain about a message or communication concerning the relief payment can contact the official NERSI helpline on 0700-022-2222 for clarification.

What OPay Customers Should Do Next

OPay customers interested in the Federal Government’s relief payment should check their mobile application for the special eligibility notification.

Those who see the feature should follow the instructions provided through the app and pay attention to any consent or confirmation message associated with the payment process.

Customers who cannot see the notification should note OPay’s clarification that they are not eligible for the programme.

Most importantly, Nigerians should avoid unofficial registration links, suspicious messages and agents requesting payment or confidential banking information.

The Federal Government’s relief initiative is intended to support vulnerable households, but customers must rely on verified information from the government and participating financial platforms to avoid falling victim to scams.